To use a Windows system as secure and stable as possible, it is essential to download and install the latest updates quickly using the Windows Update Center, either automatically or manually. If you forgo these system update possibilities, the errors and security vulnerabilities discovered will not be fixed and you will expose yourself to unnecessary system problems and security risks.
When an error such as error 0x8024200d prevents the update process from proceeding smoothly and this problem persists after restarting the computer, of course, it is not your fault, but the problem is not. is no less serious.
We show you what this update error means and which approaches are most likely to be successful.
What does error 0x8024200d mean?
Windows error code “0x8024200d” is related to an installation problem while updating the system. It can occur when the update process is completely blocked or when only a part of the available updates is affected by the problem. In addition to the code “0x8024200d”, Windows also regularly displays the message ” WU_E_UH_NEEDANOTHERDOWNLOAD ” which already suggests that the problem cannot be solved simply by repeating the update process: indeed, the update manager does not succeed. not to work with existing installation files.
A problem that can have different causes such as bad data, update components not functioning or not being able to be launched, or insufficient disk space. Blocking the update can also be caused by malware or third-party applications such as anti-virus programs or tuning tools.
The error 0x8024200d occurs both in Windows 10 and in earlier versions like Windows 7 or Windows Vista.
Best Approaches to Resolving Windows Error “0x8024200d”
The solutions to this Windows update error are just as diverse as its origins. But whatever the case, one problem remains constant: Windows does not provide any information on where to look for the error. Therefore, you have no choice but to go through the list of possible causes to correct the error 0x8024200d.
Before starting, already check that restarting the computer does not solve the problem: even if the probability is low, it is possible that the update causing the problem can then be executed – especially because the download server is not running. was not accessible before or because Windows was not working correctly.
If Windows Update also displays the error code “0x8024200d” after a restart, you will have to personally investigate the cause of the problem. The solutions presented below have been found to be useful.
Solution 1: (temporarily) disable security software from third-party providers
Before making any concrete changes to files, services, and system settings, you should first take a look at your security software when an error 0x8024200d prevents the installation of a new Windows update.
This is because if you have additional malware protection programs installed on your system in addition to Windows Defender and Windows Firewall, they may be blocking the operating system update process. To check if this is the case, you can simply temporarily deactivate the corresponding applications and attempt to relaunch the update.
If you have identified anti-virus, anti-malware, or similar software as the cause of the problem, you have three options:
- Contact the software manufacturer and present the problem to them.
- Uninstall the problematic application and replace it with a comparable program.
- Disable systematically security software when you get error messages such as “0x8024200d” with Windows Update (not recommended if Windows Defender and Firewall are also disabled).
Solution 2: Use the Windows Update troubleshooter
In many cases, Windows errors beginning with the code “0x8024” can be resolved using the Windows troubleshooter (also known as “Troubleshooter”). The latter is built into Windows 10 by default as well as other earlier versions such as Windows 8, but can also be downloaded from the Microsoft support forum.
The download is especially useful when you do not update Windows for a long time and when you probably have most of the latest Troubleshooter. After downloading, simply launch the downloaded .diagcab file with a double click, select ” Windows Update ” and click ” Next ” to begin automatic error resolution.
When you click the “Extend” option after launching the troubleshooter, you can run the verification process as an administrator to increase your chances of success.
The following steps should be followed for the built-in troubleshooter in Windows 10 :
- Go to the start menu (Windows symbol) and open Settings (gear symbol).
- Click on ” Update and Security “.
- Go to the ” Troubleshoot ” tab .
- Click on the “Windows Update” entry and then on ” Run the troubleshooter “.
Solution 3: Remove temporary Windows installation files
Another option to resolve the error 0x8024200d is to clean up the automatically saved system files regarding the update. They may contain erroneous files or incomplete patches preventing updating of the operating system.
You will need administrator rights to clean up system files!
For this purpose, Windows provides you with the “Disk Cleanup” tool which can be started using the ” Run ” dialog box. You can open it using the button of the same name or the key combination [Windows key] + [R]. When you have opened the window, enter the following text:
When you confirm your entry with “OK”, Windows opens the Disk Cleanup tool. First, select the drive where Windows is installed (usually drive C 🙂 then click ” OK ” again. You can then click on the ” Clean up system files ” button. After a brief check, Windows will show you a list of files that can be deleted from which you will need to select the following entries (if at all):
- Windows Update cleanup
- downloaded program files
- temporary internet files
- temporary files
- system error core dump files
- Windows temporary installation files
- Windows temporary setup files
Click on “ OK ” one last time, then on “ Delete files ” to start cleaning. When the tool has finished cleaning, you will first need to restart the system before attempting to reinstall the update.
Solution 4: Restart the Update and Download service
To establish contact with Microsoft’s servers and download and install available updates, Windows Update Center uses the Windows Update Service (WU) and the Background Intelligent Transfer Service (BITS), among other things.).
The former assists the entire update process while the latter acts as a download manager and ensures optimal use of bandwidth as well as the resumption of interrupted downloads. When these two services are not working properly or are not starting, an update problem “0x8024200d” can occur at any time.
In the advanced settings of the Windows update (under “transmission optimization”), it is possible to limit the maximum bandwidth made available for new updates. Use this option if the automatic Windows update strongly impacts your capabilities on a regular basis.
In this case, the solution is to end the mentioned services, delete the contents of the Windows \ SoftwareDistribution \ Download directory, and restart these two services. Also, start by stopping the services by following the steps below:
- Open the ” Run ” dialog box from the start menu or by using the key combination [Windows key] + [R].
- Enter “ services.msc ”.
- Click on ” OK ” to open the service manager.
- Look for the “Windows Update” and “Background Intelligent Transfer Service” entries and click the ” Stop Service ” button for those two entries.
Leave the Service Manager window open while you delete the contents of the updates download directory. You can also access it via the “Run” dialog box by specifying the full path:
Delete all files and folders located in this directory without deleting the download folder and perform a system restart.
If you have selected another installation location for your Windows system, you must replace the drive letter with the corresponding letter.
Now restart both update services by clicking on ” Start service ” for these two entries:
Solution 5: Check the system files for errors
When installing new updates results in an error code “0x8024200d”, it may also be related to damaged or missing system files. In order to check if this is the case, you can use the built-in System File Checker (SFC) by default.
The Command Prompt tool can be launched directly through the Command Prompt if you have administrator rights. On the one hand, it checks all protected system files and on the other hand, tries to resolve any problems it finds. Even if the repair fails, you receive a detailed report in the CBS.log file, which you can find in the Windows \ Logs \ CBS directory.
In order to start the SFC, you need to run the command prompt as administrator. Otherwise, the command will not work despite the corresponding rights. Launching Command Prompt as administrator can be done as follows:
- Start the Windows search function.
- Enter the text ” cmd “.
- Right click on the displayed “Command Prompt” entry.
- Select the ” Run as administrator ” menu entry .
Now enter the following command at the command prompt:
Press the Enter key to complete the command and wait until the system check is complete. This may take several minutes. To do this, leave the Command Prompt window open.
Solution 6: Clean up and optionally extend system partition
One of the possible causes of the error 0x8024200d is that the hard drive or partition where Windows is installed does not have sufficient disk space. As a first step, you should therefore try to delete unnecessary files from the Windows disk if you have not already done so under solution 3 (see above).
If the free disk space is still insufficient after cleaning the disk, it is also possible to increase the volume of the system partition. To do this, Windows offers a built-in Disk Management tool that can be opened and used as follows to increase the partition:
- Open the Windows start menu and click on the ” Computer Management ” entry in the “Windows Management Program”.
- You will find the Disk Management tool mentioned under ” Storage “. Select it to get a list of existing partitions.
- Right click on the system partition and select the “ Extend Volume ” entry.
If the “Extend Volume” option is grayed out , the disk space after the partition to be expanded is not available because it is used by the next partition. In this case, it is necessary to move the memory piece by piece , decreasing the volume of the following partitions one by one. To do this, however, it is recommended to use third-party software such as Paragon Hard Disk Manager .
Solution 7: Manually download and install Windows update
If the error 0x8024200d is not resolved with the solutions presented so far, you can try to personally download and install the problematic update without using Windows Update Center. All you will need for this is the update ID (starting with the letter combination “KB”) as well as the online database operated by Microsoft, the Microsoft Update Catalog
You can find the ID of an update in the Update Center: View the progress of the update and note the KB number shown in parentheses for the update that caused the error 0x8024200d
You can view the catalog online at any time in your browser of choice by clicking on the link above or by entering the address “ catalog.update.microsoft.com ” in the browser bar. Then enter the ID in the catalog search bar and click on ” Search “:
If the search is successful, the online catalog lists the versions available for the requested update. Select the version suitable for your system – Windows (Desktop) or Windows Server – and the corresponding architecture (ARM64, x64 or x86). On the corresponding line, then click on ” Download ” then click on the link provided to start the download.
If you are not sure about your system architecture, you can find it through the command prompt. To do this, enter the command ” systeminfo ” and read the value indicated in the line ” Type of system “:
After downloading the update file in question ( .msu ), start the installation with a double-click. Then follow the instructions of the wizard to properly update your system and thereby resolve the 0x8024200d problem.